Shipping & Returns
Shipping
Deliveries on all successful purchases will be made between 7 – 10 working days. Outlying areas may take up to 10 - 12 working days.
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If longer delays are anticipated, you will be notified.
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All orders placed on weekends will be processed on the following Monday.
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Deliveries are only made to valid addresses within South Africa, on business days only.
All products are available exclusively online through the website, instagram and WhatsApp. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear online.
The buyer or a person authorised to accept delivery on the buyer’s behalf, must be available during normal business hours at the delivery address specified in the Order Confirmation (“Delivery Address”). Any person accepting delivery of the Products may be required to produce a form of identification.
If we are unable to deliver within 15 days of your receipt of an Order Confirmation, we will contact you and either process a refund immediately or arrange the delivery of another product, to the same value.
Return &
Exchange Policy
Returns will only be considered if the sizing is incorrect and in exchange of the incorrect size Royalty Garb will gladly exchange the garment for a different size provided its couriered in the the original packaging and no Damage to purchased items nor any stains…..Unfortunately if the garment has any damages or stains Royalty Garb will resend the product as is to you